Yard Apprentice
Elliotts is a family-owned builders merchant that’s been helping the south build since 1842. We’re in the business of doing great work with great people. Become part of our incredible team!
Job Title: Yard Apprentice
Location: Lymington
Apprenticeship: Customer Service level 2
Hours: 8am- 5pm Monday to Friday, 40 hours a week
Hourly rate: £7.55ph
We’ve been named “Employer of the Year 2024” at the Solent 250 Business Awards so we’re clearly doing something right!
We’ve been around for over 180 years – Our core purpose is to help our customers build, but we couldn’t do it without our people. From our drivers to our operations team and everyone in between. We’re one big team. We have over 300 people working for Elliotts. Our CEO, Tom is the great-great-great grandson of our founder!
Still chosen by customers in a crowded market – Customers continue to choose us because we provide anything they need to build a house. But they choose us because we treat them like human beings, creating a strong relationship and building loyalty.
Values that reflect our business – We look after our team. We care. We listen. We try to help. We work harder than anyone else to put things right if they go wrong. We think about the long term, not just the here and now. These aren’t just words on a wall, they’re the way we show up, every day.
To succeed you’ll be a great team player with a can-do attitude, and you’ll be right at home.
The successful candidate will be undertaking the Level 2 Customer Service Practitioner apprenticeship where you will be fully supported by an Apprenticeship Coach from HTP Apprenticeship College.
General Duties
- Learning about the products and services that we offer to their customers.
- Communicating with customers both face to face and via the phone
- Provide accurate pricing and quotations to customers on a range of products.
- Assisting with invoicing and other administrative tasks
- Serving customers in the yard, both manually and with a forklift
- Loading/unloading lorries
- Receiving and storing products from suppliers and dealing with associated paperwork
- Housekeeping in the yard
- Supporting the branch in adhering to Health & Safety regulations.
Required Skills
- Strong communication skills both verbal and written.
- Some basic IT knowledge would be useful although training on internal systems will be given.
- Adequate Numeracy skills when pricing and quoting and understanding measurements in discussions with customers.
- Ability to look for solutions as well as offer assistance if faced with challenges
- Friendly and personable with a positive approach to learning and work.
- Drive and passion to succeed.
- Be able to influence customers both internal and external, communicating at all levels · Highly organised with a strong attention to detail.
- Friendly and professional manner
What we offer in return:
- A friendly work environment with an experienced team to help and support you
- Annual profit share scheme
- 24/7 wellbeing support
- Enhanced Maternity and Paternity pay
- Unlimited training
- Staff discounts
- Christmas Hamper
- Monthly Pizza on us
- Company pension
- Team
- Customer Service Team
- Locations
- Lymington
Lymington
Perks of the job
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Unlimited training
There’s no cap on how much we’ll invest in your career. Join Elliotts and you’ll take ownership of your own development, with endless opportunities to learn, grow and develop. -
Profit Share
We run this business together, so when we do well, so do you! -
Family friendly
We offer our team enhanced pay for maternity and paternity leave. You’ll get 6 months full pay for maternity and 4 weeks full pay for paternity, going above and beyond the statutory requirements. We’ll even send you a baby hamper to celebrate the occasion.
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Wellbeing
The wellbeing of our teams is important to us and we provide a range of benefits to support you, including 24 hour access to GPs, confidential mental health support, physiotherapy as well as financial and wellbeing support when you need it.
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Team Trust Fund
We’ve also established a Team Trust Fund which aims to assist staff with a wide range of issues in a private and dignified manner, the door is always open and we support as much as we can. Whatever life throws at you, we’ve got your back.
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Pension contribution
We contribute 5.5% of salary to your workplace pension (2.5% above the government minimum) and we will further match your own contribution up to 10% after 10 years service.
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The little things
We’re running out of space…but whether it’s long service awards, payday pizza, recognition for a job well done, our famous Christmas hampers, staff discount or simply the friendly culture, we go the extra mile so you feel like a valued member of our incredible team.
What's it like at Elliotts?
One word comes up all the time. Friendly.
We’re not big on bureaucracy. But we ace ambition.
And when you need help, you’ll have some of the brightest, friendliest people at hand.
About Elliotts
Elliotts is a family-owned builders merchant that’s been helping the south build since 1842.
We’re in the business of doing great work with great people.
Become part of our incredible team!
Yard Apprentice
Elliotts is a family-owned builders merchant that’s been helping the south build since 1842. We’re in the business of doing great work with great people. Become part of our incredible team!
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