Level 2 Customer Service Apprenticeship

  • Fordingbridge
  • Lymington
  • Ringwood
  • Romsey
  • Bishop's Waltham
  • Southampton
  • Totton
  • Portsmouth
  • Tadley
  • Winchester
Developing new talent is a part of the foundation of our business and we are proud to offer our Apprenticeship Scheme to the next generations of customers service ambassadors.

Join our successful Apprenticeship scheme and launch your career whilst learning everything there is to know about great customer service.

Our Apprenticeship scheme has seen many new apprentices become important members of our team, who continue to help us drive our business forward through great customer service.

As a level 2 Customer Service Apprentice you will be at the heart of our business. By working in one of our many branches you will learn how we support our customer and help them build.

General Duties 

  • Learning about the products and services that we offer to their customers. 
  • Communicating with customers both face to face, via the phone and by email.
  • Supporting accurate stock control.  
  • Working closely with various departments and offering support to other branches.
  • Supporting the branch in adhering to Health & Safety regulations.

Required Skills

  • Strong communication skills both verbal and written.
  • Some basic IT knowledge would be useful although training on internal systems will be given.
  • Adequate Numeracy skills when pricing and quoting and understanding measurements in discussions with customers. 
  • Ability to look for solutions as well as offer assistance if faced with challenges 
  • Have good judgement and be able to work on own initiative.
  • Friendly and personable with a positive approach to learning and work.
  • Drive and passion to succeed.
  • Be able to influence customers both internal and external, communicating at all levels · Highly organised with a strong attention to detail.
  • Value Career Development and engage in continuous self-improvement.
  • Good sense of responsibility 

Qualifications required 

  • 4 GCSE’s or equivalent at grade A*-C (Grade 4 to 9) including English and Maths.


Locations

Christchurch, Chandler's Ford, Fareham, Fordingbridge, Lymington, Ringwood, Romsey, Bishop's Waltham, Southampton, Totton, Portsmouth, Tadley and Winchester
Usually responds within a month

Or, know someone who would be a perfect fit? Let them know!

BH23 3PZ
BH23 3PZ Christchurch Directions View page

Chandler's Ford

SO53 3QD
SO53 3QD Eastleigh Directions View page

Fareham

PO14 1EU
PO14 1EU Fareham Directions View page

Fordingbridge

SP6 1HZ
SP6 1HZ Fordingbridge Directions View page

Lymington

SO41 8JU
SO41 8JU Lymington Directions View page

Ringwood

BH24 1EX
BH24 1EX Ringwood Directions View page

Romsey

SO51 0HA
SO51 0HA Romsey Directions View page

Bishop's Waltham

SO32 1BH
SO32 1BH Southampton Directions View page

Southampton

SO14 5AG
SO14 5AG Southampton Directions View page

Totton

SO40 9AH
SO40 9AH Southampton Directions View page

Portsmouth

PO4 8ER
PO4 8ER Southsea Directions View page

Tadley

RG26 3PX
RG26 3PX Tadley Directions View page

Winchester

SO23 7FA
SO23 7FA Winchester Directions View page

Perks of the job

Working for a sixth-generation success story isn’t enough?! Sure, there’s more to it than working for an award-winning family-owned business.
As well as competitive pay and some friendly colleagues to hang out with, you’ll enjoy some first-rate benefits, including:

  • Unlimited training

    There’s no cap on how much we’ll invest in your career. Join Elliotts and you’ll take ownership of your own development, with endless opportunities to learn, grow and develop.

  • Profit Share

    We run this business together, so when we do well, so do you!

  • Employee Assistance

    All staff have free access to a 24/7 employee assistance programme.
    It’s confidential and designed to help you and your family cope with everyday issues before they become a big problem.

  • Generous pension contribution

    We contribute 5.5% of salary to your workplace pension. That’s 2.5% higher than the government minimum.

What's it like at Elliotts?

One word comes up all the time. Friendly.

We’re not big on bureaucracy. But we ace ambition.

And when you need help, you’ll have some of the brightest, friendliest people at hand. 

Already working at Elliotts?

Let’s recruit together and find your next colleague.

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