Account Manager
Elliotts is a family-owned builders merchant that’s been helping the south build since 1842. We’re in the business of doing great work with great people. Become part of our incredible team!
Job type: Full time
Locations: Based across Hampshire & Dorset
Hours: Monday to Friday, 40 hours per week
Salary: £37,500 plus commission (uncapped OTE £47,500)
About Elliotts
Elliotts is an independent builders’ merchant serving customers across the South of England. Founded in 1842, we remain family owned and focused on doing things properly.
We keep things straightforward - know our customers, work safely, deliver reliably, and support each other as a team. Decisions are made locally, close to the work.
The business is led by Tom, the great-great-great grandson of the founder. That long-term, hands-on approach shapes how we operate and how we look after our people.
Many of our team build long careers here. It’s a stable, supportive environment where people take pride in their work and back each other day to day.
About the Role
As an Account Manager at Elliotts you will take ownership of customer projects from start to finish, ensuring seamless coordination between suppliers, internal teams, and customers. This role goes beyond sales—you will act as a trusted partner, delivering solutions that drive project success while maximising profitability.
Key Responsibilities
Project Management: Oversee customer projects, ensuring on-time delivery of materials while proactively identifying challenges and solutions
Customer Relationship Management: Build and maintain long-term partnerships, understanding project requirements and providing tailored solutions
Business Development: Expand sales opportunities by increasing customer spend and introducing new product lines relevant to their projects
Collaboration: Work closely with branch teams, suppliers, and customers to coordinate logistics, supply chain efficiency, and project timelines
Commercial Strategy: Negotiate terms, pricing, and contracts to maximise profit margins while maintaining a competitive edge
Performance Analysis: Monitor project outcomes, track customer spending trends, and adjust strategies accordingly
What We’re Looking For
A customer-first mindset with strong project management skills
Ability to analyse customer needs and provide effective solutions
Experience in sales, business development, account management or project management (preferably within the building materials sector)
Strong communication and negotiation skills
A results-driven, problem-solving approach
Ability to work both independently and collaboratively across departments
Full driving license (essential)
What’s in it for You?
Uncapped commission structure
Company car for business use
Private healthcare and 24/7 wellbeing support
27 days holiday + additional perks (Christmas hamper, monthly pizza days)
Pension scheme
Profit share bonus
Unlimited learning & development opportunities
Staff discounts on building materials
This role is ideal for someone looking to take a proactive, project-driven approach to external sales. If you're ready to drive results and add value to customer projects, we’d love to hear from you!
- Team
- Customer Service Team
- Locations
- Multiple locations
Perks of the job
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Unlimited training
There’s no cap on how much we’ll invest in your career. Join Elliotts and you’ll take ownership of your own development, with endless opportunities to learn, grow and develop. -
Profit Share
We run this business together, so when we do well, so do you! -
Family friendly
We offer our team enhanced pay for maternity and paternity leave. You’ll get 6 months full pay for maternity and 4 weeks full pay for paternity, going above and beyond the statutory requirements. We’ll even send you a baby hamper to celebrate the occasion.
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Team Trust Fund
We’ve also established a Team Trust Fund which aims to assist staff with a wide range of issues in a private and dignified manner, the door is always open and we support as much as we can. Whatever life throws at you, we’ve got your back.
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Pension contribution
We contribute 5.5% of salary to your workplace pension (2.5% above the government minimum)
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The little things
We’re running out of space…but whether it’s long service awards, payday pizza, recognition for a job well done, our famous Christmas hampers, staff discount or simply the friendly culture, we go the extra mile so you feel like a valued member of our incredible team.
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Wellbeing
The wellbeing of our teams is important to us and we provide a range of benefits to support you, including 24 hour access to GPs, confidential mental health support, physiotherapy as well as financial and wellbeing support when you need it.
What's it like at Elliotts?
One word comes up all the time. Friendly.
We’re not big on bureaucracy. But we ace ambition.
And when you need help, you’ll have some of the brightest, friendliest people at hand.
About Elliotts
Elliotts is a family-owned builders merchant that’s been helping the south build since 1842.
We’re in the business of doing great work with great people.
Become part of our incredible team!