IT Systems Analyst
Elliotts is a family-owned builders merchant that’s been helping the south build since 1842. We’re in the business of doing great work with great people. Become part of our incredible team!
Job type: Full time
Hours: 40 per week, Monday to Friday
Salary: up to £45k (Subject to skills and experience)
Location: Office Based (at Southampton with occasional remote working)
The Role
We’re looking for a Systems Analyst as part of our IT team to help maintain, support, and improve both our business processes and applications with a particular focus on our ERP system, Intact iQ.
You’ll work closely with different teams across the business to understand our systems and ensure they are efficient, user-friendly, and continuously improving.
Responsibilities:
- Gain an understanding of user needs and business processes
- Identify and specify improvements to business processes
- Build, test and implement system changes
- Create end user documentation, and provide training where necessary
- Deliver 2nd line support for business applications and hardware, resolving incidents and service requests within agreed SLAs
Must Have:
- Experience working with SQL
- Prior experience of using / supporting an ERP system
- Sound knowledge of core Microsoft software (Windows, Office)
- Ability to build rapport with a wide range of people in the business
- Strong analytical and troubleshooting skills, with a hunger to learn
- Good prioritisation and time management
Nice To Have:
- Understanding of the core processes (buying, selling, stock management) of a merchant / retail environment
- Experience with .NET and Intact iQ would be advantageous
- Experience with analysing and developing reports in PowerBI
Who are you?
At Elliotts the customer comes first, and we take ownership. We believe everyone who works here should demonstrate our core behaviours:
- Friendly
- Enthusiastic
- Professional
- Interested
- Attentive
- Helpful
We’ve been named “Employer of the Year 2024” at the Solent 250 Business Awards so we’re clearly doing something right!
We’ve been around for over 180 years – Our core purpose is to help our customers build, but we couldn’t do it without our people. From our drivers to our operations team and everyone in between. We’re one big team. We have over 300 people working for Elliotts. Our CEO, Tom is the great-great-great grandson of our founder!
Still chosen by customers in a crowded market – Customers continue to choose us because we provide anything they need to build a house. But they choose us because we treat them like human beings, creating a strong relationship and building loyalty.
Values that reflect our business – We look after our team. We care. We listen. We try to help. We work harder than anyone else to put things right if they go wrong. We think about the long term, not just the here and now. These aren’t just words on a wall, they’re the way we show up, every day.
To succeed you’ll be a great team player with a can-do attitude, and you’ll be right at home.
What’s in it for me?
- Annual profit share scheme
- 24/7 wellbeing support
- Enhanced Maternity and Paternity pay
- Unlimited training
- Staff discounts
- Christmas Hamper
- Monthly Pizza on us
- Company pension
- Team
- Head Office
- Locations
- Head Office, Southampton
Perks of the job
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Unlimited training
There’s no cap on how much we’ll invest in your career. Join Elliotts and you’ll take ownership of your own development, with endless opportunities to learn, grow and develop. -
Profit Share
We run this business together, so when we do well, so do you! -
Family friendly
We offer our team enhanced pay for maternity and paternity leave. You’ll get 6 months full pay for maternity and 4 weeks full pay for paternity, going above and beyond the statutory requirements. We’ll even send you a baby hamper to celebrate the occasion.
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Wellbeing
The wellbeing of our teams is important to us and we provide a range of benefits to support you, including 24 hour access to GPs, confidential mental health support, physiotherapy as well as financial and wellbeing support when you need it.
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Team Trust Fund
We’ve also established a Team Trust Fund which aims to assist staff with a wide range of issues in a private and dignified manner, the door is always open and we support as much as we can. Whatever life throws at you, we’ve got your back.
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Pension contribution
We contribute 5.5% of salary to your workplace pension (2.5% above the government minimum)
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The little things
We’re running out of space…but whether it’s long service awards, payday pizza, recognition for a job well done, our famous Christmas hampers, staff discount or simply the friendly culture, we go the extra mile so you feel like a valued member of our incredible team.
What's it like at Elliotts?
One word comes up all the time. Friendly.
We’re not big on bureaucracy. But we ace ambition.
And when you need help, you’ll have some of the brightest, friendliest people at hand.
About Elliotts
Elliotts is a family-owned builders merchant that’s been helping the south build since 1842.
We’re in the business of doing great work with great people.
Become part of our incredible team!
Already working at Elliotts?
Let’s recruit together and find your next colleague.