Account Manager
Elliotts is a family-owned builders merchant that’s been helping the south build since 1842. We’re in the business of doing great work with great people. Become part of our incredible team!
Job Role: Account Manager/ Business Development
Job type: Full time
Locations: Based in Romsey, Salisbury, or Bishops Waltham, with flexibility to work across all Elliotts locations
Hours: Monday to Friday, 40 hours per week
Salary: £37,500 plus commission (uncapped OTE £47,500)
Why Join Elliotts?
We’ve been named "Employer of the Year 2024" at the Solent 250 Business Awards so we must be doing something right!
For over 180 years, we’ve helped customers build, supplying everything they need for construction projects. Our success comes from our people-over 300-who work together to deliver outstanding service.
Our customers choose us not only for our products but for the relationships we build. We care. We listen. We work hard to put things right. These values guide us every day.
About the Role As an Account Manager at Elliotts you will take ownership of customer projects from start to finish, ensuring seamless coordination between suppliers, internal teams, and customers. This role goes beyond sales—you will act as a trusted partner, delivering solutions that drive project success while maximising profitability.
Key Responsibilities
- Project Management: Oversee customer projects, ensuring on-time delivery of materials while proactively identifying challenges and solutions
- Customer Relationship Management: Build and maintain long-term partnerships, understanding project requirements and providing tailored solutions
- Business Development: Expand sales opportunities by increasing customer spend and introducing new product lines relevant to their projects
- Collaboration: Work closely with branch teams, suppliers, and customers to coordinate logistics, supply chain efficiency, and project timelines
- Commercial Strategy: Negotiate terms, pricing, and contracts to maximise profit margins while maintaining a competitive edge
- Performance Analysis: Monitor project outcomes, track customer spending trends, and adjust strategies accordingly
What We’re Looking For
- A customer-first mindset with strong project management skills
- Ability to analyse customer needs and provide effective solutions
- Experience in sales, business development, account management or project management (preferably within the building materials sector)
- Strong communication and negotiation skills
- A results-driven, problem-solving approach
- Ability to work both independently and collaboratively across departments
- Full driving license (essential)
What’s in it for You?
- Uncapped commission structure
- Company car for business use
- Private healthcare and 24/7 wellbeing support
- 27 days holiday + additional perks (Christmas hamper, monthly pizza days)
- Pension scheme (2.5% employee, 5.5% employer)
- Profit share bonus
- Unlimited learning & development opportunities
- Staff discounts on building materials
This role is ideal for someone looking to take a proactive, project-driven approach to external sales. If you're ready to drive results and add value to customer projects, we’d love to hear from you!
- Team
- Customer Service Team
- Locations
- Multiple locations
Perks of the job
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Unlimited training
There’s no cap on how much we’ll invest in your career. Join Elliotts and you’ll take ownership of your own development, with endless opportunities to learn, grow and develop. -
Profit Share
We run this business together, so when we do well, so do you! -
Family friendly
We offer our team enhanced pay for maternity and paternity leave. You’ll get 6 months full pay for maternity and 2 weeks full pay for paternity, going above and beyond the statutory requirements. We’ll even send you a baby hamper to celebrate the occasion.
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Wellbeing
The wellbeing of our teams is important to us and we provide a range of benefits to support you, including 24 hour access to GPs, confidential mental health support, physiotherapy as well as financial and wellbeing support when you need it.
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Team Trust Fund
We’ve also established a Team Trust Fund which aims to assist staff with a wide range of issues in a private and dignified manner, the door is always open and we support as much as we can. Whatever life throws at you, we’ve got your back.
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Pension contribution
We contribute 5.5% of salary to your workplace pension (2.5% above the government minimum) and we will further match your own contribution up to 10% after 10 years service.
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The little things
We’re running out of space…but whether it’s long service awards, payday pizza, recognition for a job well done, our famous Christmas hampers, staff discount or simply the friendly culture, we go the extra mile so you feel like a valued member of our incredible team.
What's it like at Elliotts?
One word comes up all the time. Friendly.
We’re not big on bureaucracy. But we ace ambition.
And when you need help, you’ll have some of the brightest, friendliest people at hand.
About Elliotts
Elliotts is a family-owned builders merchant that’s been helping the south build since 1842.
We’re in the business of doing great work with great people.
Become part of our incredible team!
Account Manager
Elliotts is a family-owned builders merchant that’s been helping the south build since 1842. We’re in the business of doing great work with great people. Become part of our incredible team!
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